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The RootX Guarantee

RootX will warranty that pipeline diameters of 6 inches or smaller, treated with RootX, will not plug or back up due to a living tree root obstruction for a period of 12 months. RootX will warranty that pipeline diameters of 8 inches or larger, treated with RootX, will not plug or back up due to a living tree root obstruction for a period of 24 months.
This guarantee applies only to pipeline stoppages caused by live tree roots. It does not apply to stoppages caused by grease or other foreign matter; flat, collapsed, or deformed pipe; or flooding caused by a surcharge or plugged pipe downstream from the treated section.

If within the designated warranty time for specific pipe sizes a blockage occurs due to live tree roots in a RootX treated section, RootX will replace the amount of RootX used for that section of pipe at no cost. This warranty covers the RootX product only and will not compensate for service time or labor.

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Last modified: May 25, 2008