Testimonials & Reviews
Everything worked fine. Thanks
Aqua PHC is expensive... but Ryan H. was very professional, knowledgeable, and he fixed the problem.
Cole the plumber came and was on time, quick and found a way to save some money. I will use them again.
I called Aqua Plumbing around noon and they showed up within a few hours. There were in and out within 40 minutes. The fixed the issue and found the problem. GREAT SERVICE!
Both gentlemen were courteous, professional and proactive in keeping me up-to-date on the status of what they were working on. I will definitely call them for future issues!!!
Completed all work that day and guaranteed theor work for 90 days. Was not cheapest however it is done right. If your looking to save a few bucks maybe not the place to go but if you want the work done right its worth giving them a call.
Work was very professional and everything was explained in full.
Luke was very friendly, knowledgeable and professional....great attitude and patience with answering our questions and giving explanations...Thank you Luke
This company is amazing . They care and understanding to all the customers needs . Thank you guys very much for everything .!!!!!
Edgar arrived promptly and was courteous and professional. I was impressed that he immediately put on shoe covers and was very respectful of my home. He quickly assessed my hot water heater and it was apparent that a replacement was needed. The ...installation was efficient and all debris was removed. I did not have to clean anything after he left. He told me that 5 star service was his objective and he would work to provide that level of service. This morning we were thrilled to have hot water again. I will use Aqua Plumbing for my future plumbing needs. 👍
Edgar was very professional in his approach. Took his time explaining what needed to be done. not aggressive but informative.
Had a toilet and leak on crawl space issues. They were in the area and arrived within an hour. Explained issue s what had to ve done and the coat was very reasonable.
Luke was prompt, polite, and professional.
Very professional process from start to finish.
Luke fixed the immediate issue and recommended a simple maintenance program to decrease the likelihood of the issue recurring
Aqua provided excellent service with explanations of their work and why they dealt with the issue in the manner they did. I would highly recommend them for plumbing needs.
Luke has been to my home twice in the past year, once during the deep freeze (-50) and again today to replace a hot water heater. He’s very professional, and got the job done in a timely manor. It was late when he got to my house, after 5 P.M. and ...they went and got a new water heater and installed it and were finished by 9. I’m so grateful I can have a hot shower before work tomorrow! Thanks Luke!
I had my first experience with Aqua a few months ago when my hot water heater needed replacement. Unfortunately now it was my furnace, and once again, the team was outstanding. Within 48-hours from my initial call I had a whole new system installed. I ...felt the price was very reasonable and Lee, Josh and team worked a very long day to get the job done. I also had a great experience in working with the team at their main office are very courteous and responsive. I highly recommend Aqua Plumbing, Heating & Cooling.
Quick response, professional service. Very happy with the work that James did. I would highly recommend.
The cost or replacing a toilet ring was twice the amount from the building’s plumber. Nice plumber just service costs too much.
Absolutely professional and reliable! I had plumber tech Luke and he did an amazing job. Absolutely recommend and competitive prices.
I had a sewage ejector pump replaced, James the technician who can out was on time , professional , knowledgeable, neat and clean, I’m very happy with his work the only reason I didn’t give five stars is because I thought the price was high. That ...being said I agreed too the price and I’m very pleased with the work , Thank you James and Aqua plumbing.
I had a great experience with Aqua from the moment I called on a Sat. morning. Technicians, Josh and Anthony arrived within a few hours with texts and email from Aqua to inform me they were enroute. They worked for a few hours trying to save our furnace ...but, it became an issue of repair parts costing more than half the price of a new unit. We ordered a furnace for install on Mon. They arrived early Mon. as promised and started the long, time consuming task of removing the old for install of the new. After the install was done another tech, Lee, was called to finish the sheetmetal work. It was getting very late but, the guys kept working and kept a great attitude. When they were done I had a warm apartment with a good looking, beautifully installed, quiet running furnace. So, thanks Aqua you have a new regular customer! PS the senior discount is really appreciated too.
So much tech, you get a text when they are on their way with a picture and bio so you know who is showing up. I had been told that tankless would not work in Chicago and Like made me comfortable it could be done. My 75 gallon tanked water heater was ...leaking into itself. He reviewed gave me. Quote that was a bit more than I was expecting but not crazy and got it done the same day. I didn't want to mess around with other vendors I wanted it done. Very professional, neatly done and a nice guy.
I called for some help with pipe soldering on my new water heater they agreed to show up where other companies wanted to schedule an appointment for another day and i could not wait. Edgar showed up did the work double checked his soldering for leaks and ...was very polite, and courteous. The only draw back is Aqua is not cheap, way over priced for the amount of work that had to be done but you live and learn.
Edgar was thorough, professional, and highly competent. We appreciate the quick service and communication Aqua provided, and would certainly look to them for future plumbing repairs.
I am hoping that the issue I paid for in December was resolved today. But I have to take a deep breath and than k Ryan for putting up with a pretty intense grilling from me to revisit a water heater issue that has been plaguing us for the last 6 weeks. ...If its resolved hey get 5 stars. But Ryan should probably get 5 starts for enduring my frustration and still coming up with a solution. Lets hope it is fixed!
Great Company to work with! They really care about their customers and partners!
Lee C. came to do a tune up of our furnace in November and was very knowledgeable and helpful in explaining in what he was doing. He pointed out items that would help improve the efficiency of our HVAC system. I would request Lee again, he was great. ...April W the customer service rep that helped set up the appointment was also very helpful every time we spoke. Update - our furnace was acting up and would not run consistently when the thermostat would call for heat. We called Aqua and Lee C. came out at 8:30 pm on a Saturday. He eventually identified what was the issue and was able to get the furnace running correctly again.
Over priced. Fixed too much on replacement, rather than repair. Prices based on some book value, rather than hours actually spent is unfair. Special plans offered were not attractive. 45 dollars spent for nothing.
well done as needed
I have been using Aqua plumbing for years personally and for my business gigs construction, They are very professional and always get the job done in a timely manner .
I just had a furnace and A/C purchased by and installed by Aqua Plumbing on New Years Eve ! The Team that worked on my unit was knowledgeable , professional and worked well together . Thanks guys and Happy New Year 🎉🎉🎉😎
Fast, professional, reasonably priced
Lee and Brian were very professional. Lee explained everything in detail multiple times . He even explained why 3 different pages needed signing. Hugh, the person we spoke to on the phone, was very nice and called back to tell us they track the service ...truck by GPS and let us know when the repair person would arrive. We needed our water heater which was spewing water to be replaced right away and they were here four hours getting it done. They also cleaned up completely.
They did a great job. First time they came out to fix the HVAC and said there were no issues, but the next day the heater wasn’t working. They came out the next day and sound that one of the coils needed to be cleaned and afterwards everything worked ...and they were kind enough to refund the first visit since they didn’t catch the coil issue the first time around. Great customer service. It was a bit pricey though.
Ryan was prompt, friendly, knowledgeable and trustworthy...a rare combination. He did an excellent job and was very thorough.
These folks are great. They came out on Christmas Eve in an hour and took care of my rodding job with no up charge for the holiday or time of night. Even Santa will be pleased.
Fantastic job! Quick, no mess , professional installation. We are very pleased with our choice of the Aqua Plumbing for exchanging broken water heater. Highly recommend! Luke was very professional and patient answering all our questions.
Very professional, knowledgeable, and incredibly fair/competitive on pricing! Thrilled to have found a plumbing company I can trust and work with for years to come.
I needed a shower faucet repaired. I filled out a request for quote form on Angie’s List and Aqua Plumbing called me within a few minutes of filling out the form. I like this because a lot of times I get robo calls and I answered because I figured it ...was a company. So that avoided me having to screen the call. They were able to fix the problem that day, even during the evening, which was my renter’s availability. They were there for a little over an hour and were able to fix the problem. Edgar also noticed there was another issue, took pictures and gave an estimate for the other issue. I am very satisfied that the issue was resolved fast and accurately. It was priced appropriately to replace the faucet in the bath. I will use them again when I need a quick responsible repair service.
I wasn't there when the technician came but my brother said that he was extremely nice very neat and clean and professional and would use you again.
Cole knows his stuff and explains what needs to be done well.
Aqua sent Edgar out the same day I called. They made sure to let me know when he was on his way. They price matched a competitor for the service. Edgar made sure the job was done well and updated me as he was working. He also carefully cleaned up ...(something that other plumbers have failed to do.) He even helped us move a piece of furniture while he was here! James and Edgar were both considerate and personable. I was surprised to see so many good reviews for a big company on Google when I originally searched for a plumber but I can definitely see why now. I would absolutely hire them again.
Ryan did a great job fixing my shutoff value.
I have worked with Ryan several times now. He's punctual, professional, and knows his stuff.
I have had the best service in my entire life as a valued customer with aqua plumbing heating and cooling service haveing to deal with many different contractors over the years this company goes all out and beyond to Make sure I was a happy and satisfied ...customer every time I call to make appointments I get A one customer service I can’t find the words to express the true gratitude my servicemen Carlos m have showed me every time with a smile and no matter how many times he had to come to my home he was very professional and on time every time he showed me that he really cared and enjoyed his work Thank you Carlos and Thank you joe you guys deserve 10 stars
Furnace tune up. Efficient and professional.
Our go-to plumbers in the Chicago area.
The Technician was very knowledgeable. They kept us abreast of when technician was arriving with texts on a busy Saturday. They will be our new go to heating company.
Amazing job!!! The technician did a amazing job! Explaining all of our questions and concerns. Explain all of options. Great job over all!!!
We had a very tricky situation with replacing an old water heater with limited space in a crawl. Aqua was able to figure out a solution quickly and get us back up and running in less than 48 hours. Not only were they swift in action and smart with ...figuring out a solution, they were fantastic to deal with! Highly recommend!
Aqua Plumbing repairman James handled three plumbing repair jobs. He was speedy, neat, and efficient in his work.
Called Aqua plumbing because after talking with several people outside their company and then speaking with the employees I just knew this would be a company that would always stand behind their work. They did an amazing job in putting a new boiler in my ...home after removing what seemed to be a very old boiler I think was once owned by George Washington. The results speak for themselves great efficient heat throughout my house. Next they will be replacing my hot water tank and do some general plumbing repairs. Thanks Guys Rocco
Timely, courteous, and competent. Fair price. And my heat is back on.
Aqua Pluming is terrific. They take time to assess your individual problems and to assemble very reasonable quotes for the work you need completed. Cole and Joe were very knowledgeable, friendly, and respectful of our home. Kevin worked all day ...performing our replacement sinks, shower drain, and 3 sinks. He was amazing and professional and very kind. I highly recommend Aqua Plumbing! The best!
I have been using Aqua for many years now and there's a reason. Jim the owner alway does what he promises. I own several retail properties and it's very important to me that I can count on someone coming out when I need them too. The service is second ...to none and Jim always stands behind his word. Before Aqua I would pull my hair out dealing with other company's. I love these guys and would never dream of using anyone else. Thanks Jim
I don't leave reviews but Saturday night my heat was running and the fan wouldn't stop when reach the temperature i set it for so i call this company and a guy should up all mad i told him what's the problem he when in the basement and opened up and ...did test after test never told me what's the problem but started cutting wires and said ill be back when he came.back inside walk on my new carpet with his shoes plus its raining outside he cut the wire and remove my ignitor brake it when removing after he told me $ 335 to replace it if i want to replace it he replace it 335+ 89 for the test and still didn't resolve the problem now i have another company coming out 10/29/19 to fix the problem this is bs and this company shouldn't be in Business Robbing people i work for a restoration company and i know what kind for work.are good but this is bad work please call a company if you having problem with your heat don't call some handyman jack of all traded master of None like this people
Trustworthy and professional...I thoroughly enjoyed my experience with this company.
Thanks!!! Techs arrived on time and solved my problem!!!
I am extremely happy with the technicians work, they are very respectful and knowledgeable of the work they do. Miss Carlos praying that he is doing well please say hello to him for me
Truly great people, and great plumbing skills! All of their people skills and knowledge of plumbing problems made the process of using them easy.
Called after hours, the dispatcher was extremely helpful in contacting a technician to come out. He kept me up to date on when the tech would arrive. Once there the tech was very polite and professional. After some slight problems his boss came out to ...assist. I applaud there patience and fortitude on a job that took about4 + hours. I would and will highly recommend Aqua Plumbing to anyone that needs quality plumbing services. Thanks for the help.
They were here within a half hour and Ryan solved our problem quickly. Very professional and friendly.
Great service, very thoroughly and knowledgeably explained each step to me as we went along. Will certainly call again next time we need a plumber.
To unclog a kitchen sink, Cole, Acqua Plumbing’s technician, told me it would cost $577.00. I declined. Cole suggested $477.00 and I told him to leave my property. I paid the $65.00 for the estimate as I had agreed to do as a condition of Acqua ...Plumbing’s visit. In my estimation, this firm is attempting to rip-off hard working people and should have their license yanked! Stay away!!
The team at Aqua is awesome. James kept me updated as to when the tech would be onsite. Carlos took the time to explain the issue in terms that I understood and ultimately fixed the issue. Great Service from Great People!
I have used Aqua for both several plumbing and HVAC jobs the past months; they have become my preferred contractor, especially for more critical jobs where I want to minimize disruption to the tenants. Aqua technicians come well-prepared, and are ...throrough and professional. When additional work is needed, they give me a quote on the spot before starting.
Lee is great! The company is wonderful .
Prompt response, fast turnaround, good explanations of what can be done, positioned us to make quick decision. I would recommend the company.