Testimonials & Reviews
He was very thorough. Listens to my concerns.
Ryan did a great job replacing our sump pump. We highly recommend Ryan and Aqua Plumbing.
We had two sinks and a faucet replaced in bathroom and kitchen. James did an excellent and courteous job, explained what he had done, and cleaned up when finished. We were very happy with the work and will not hesitate to use Aqua again should the need ...arise.
Edgar did a excellent job . Answered all my questions honestly . Is kind and courteous.. Good customer service . Thanks
Lee was beyond professional, and knowledgeable. Their support staff was also very kind and accommodating!
I decided to try a local plumber when a leak from the bathroom came thru my kitchen ceiling. They called before they came and arrived promptly.In less than an hour they diagnosed the problem ( a wax ring that needed to be replaced) and completed the ...repair. Very polite and told me ahead of time what the cost would be. Totally cleaned up. Bathroom looked like they had never been there. I will definitely use them the next time I have a plumbing problem.
Very professional and explained everything clearly. Fast, local service!
James was very friendly. Explained everything thoroughly. Was happy to have them out to quote us on our upcoming project.
Lee had done an excellent job tuning our AC unit. In addition, he answered all my questions and provided some valuable advice on how to run it during hot summers. I highly recommend Lee and his company Aqua.
James and his apprentice Jaime came to install a new toilet and faucet. They arrived in the time frame promised, and they were very professional and polite. Afterwards, they cleaned up the space they worked in, and made sure that I was satisfied with the ...quality of the installation. I'm very happy with the service. They are very pleasant to work with and they do a terrific job!
One-time and completed the problem with the a/c. Just great.
Few months ago Mr . Luke Moretti installed the water heater in my condo.He was very professional, impeccably knowledgeable of what he does, absolutely efficient and hardworking. I know I didn't make a mistake of choosing him and his company. I highly ...recommend him and his company to anyone. Long live Aqua Plumbing & Cooling. Thank you greatly.
I had a great experience with Aqua from the moment I called on a Sat. morning. Technicians, Josh and Anthony arrived within a few hours with texts and email from Aqua to inform me they were enroute. They worked for a few hours trying to save our furnace ...but, it became an issue of repair parts costing more than half the price of a new unit. We ordered a furnace for install on Mon. They arrived early Mon. as promised and started the long, time consuming task of removing the old for install of the new. After the install was done another tech, Lee, was called to finish the sheetmetal work. It was getting very late but, the guys kept working and kept a great attitude. When they were done I had a warm apartment with a good looking, beautifully installed, quiet running furnace. So, thanks Aqua you have a new regular customer! PS the senior discount is really appreciated too.
Had 2 toilets in need of repair. When Mohammad arrived he was masked up and wore shoe coverings. Very polite and professional in reviewing our situation as both older toilet flappers were disintigrating and we had a few options to go with but decided ...just to have them fixed for now. Anyway, he managed to obtain the necessary parts, (sometimes not easy with older products) fixed the problems and his cleanup was great. Thank you Mo!! We will definitely be using Aqua Plumbing Services again and highly recommend their services to anyone in need.
Lee was very professional and found the issue quickly. Did not pressure us to go with more expensive options, but let us know them in any case.
This owner is a fraud and their so called service manager is a fraud as well these people steal from there customers and lie and utilize thieving tactics to hire and to persuade there customers and there prices are absolutely ridiculous and there done.
They asked for trip charged of 89$ if we do not agree on price. Sure enough it was way to much to just install an exhaust fan on the roof. They don’t even have to connect electricity. Just plain install. Google estimates price for approximately 225$ ...but they quoted $900. So we gave them trip charge of 89$ instead of $900.
Had a new sump pump and battery back up system installed. From the 1st visit until the last the plumbers were very knowledgeable, and professional with the task at hand. Absolutely would use again & would recommend to anyone who needs to have work ...done. Very honest company & Job Well Done !!!
Couldn't be happier with the visit from aqua plumbing. James was very professional and answered all my questions. Also met with Edgar to remove a stuck hose and he was excellent as well! Aqua plumbing is getting my whole hearted recommendation!
Have not used him yet but plan too. Yes
Luke came out, He listened to what i wanted to do do and gave me an estimate right away. He was professional and courteous and well knowledgeable.
On time, informative, and got the job scheduled as requested.
Absolutely fantastic! They fixed my problem quickly with great customer service. Thank you so much for your help!!!!
Luke was Very cordial & professional, explained the issues and remedies in detail. I now have more knowledge about the plumbing of my own house than I did before. Thank you Aqua.
They gave us a estemate a bit highier than we wanted to spend but they were professional and curious
Called on a Saturday morning and a technician was available within an hour and a half. Lee was very professional, courteous, and willing to explain.
Ryan came to give me an estimate for work I need on a toilet and water heater. He didn't kind discussing with our doorman the proof of insurance my condo building requires. He was informative and polite. He wore a mask for safety, and booties to cover ...his shoes -- both very appreciated! I believe I'll go with Aqua.
Luke from Aqua Plumbing did a fantastic job replacing the main water shut off valve. He also replaced the diverter spout in the bathtub and rebuilt the tub faucets so they not longer leak when shut off. A pleasure doing business with this company.
Like did an awesome job on short notice. He explained everything and made sure every fixture was working before he left. I’ve been very impressed with the customer service from Aqua Plumbing and would recommend their service.
The technician who visited me, Anthony, was polite, professional and transparent in his process of repairing my air conditioning. He explained everything clearly, documented his job w photos, and i understood clearly what he was doing. He wore a mask ...the whole time, and told me that they disinfect all touch screens between client visits during this shelter in place moment due to covid. I wouldn't hesitate to reach out to this company in the future based on my experience, and I would recommend them to a friend.
Lee was very,very helpful and knowledgeable. He was excellent. Thank you so much. Ninus simonzadeh
Very professional. Highly recommended!
Ryan was our plumber and he was a godsend. His work was exemplary. We will ask for him whenever we need service.
Replaced laundry tub (heavy) and repiped. Clean and efficient.
Ryan was very professional, thorough, informative and provided a detailed estimate of the work required. Very happy with Ryan
Great service from my initial, appointment taking phone call through the final handshake. Found Aqua from a Google search when my home A/C stopped working. Lee came to the house from another job clean and with his uniform shirt tucked! There's something ...you don't see much of today. Yes he was wearing his PPE! Being that I am also in the mechanical service business (automotive service provider/business owner) I understand that it takes a special kind of person to be a top notch professional and Lee IS that guy. Extremely impressed with his mechanical/electrical hands-on diagnosis and repair as well as his personable performance. Lee quickly addressed and resolved 2 issues - 1st electrical and 2nd refrigerant. After 47 years of service for my homes old furnace and A/C, I will most definitely be including Aqua in bidding of replacement estimates. Thank you Lee for putting up with me and my barking dogs on a Sunday. Great experience! Happy with Lee & Aqua! Great professionals seem to always be employed by great businesses. Cheers!
Luke was extremely knowledgeable and professional. I have used Aqua for my plumbing and HVAC needs for many years and Luke is one of the best!
We had some earlier issues and Lee came in, straightened our system out, labelled everything for any tech who services our house in the future...if he is not around. OVERALL...very happy!
Luke did an outstanding job! Professional install and upgraded the piping to code. Efficient install and a satisfactory clean up. He’s a good business man too!! 5 Stars All Around!!!!!
Edgar did a great job, very honest with the cost of the repair.
Luke was outstanding. We are very pleased!
We had old galvanized pipes that needed to be replaced and got a couple of quotes for the job.Aqua Plumbing was very reasonable, responsive, and extremely professional. Ryan did an awesome job by himself, removing all the old pipes and navigating twists ...and turns while installing new copper. Job was completed in a day and looks great. Thanks, Ryan!
Lee fixed our problem in two minutes.
Lee, did a great job. Very knowledgeable, and answered all questions. Cooling was restored within 30 min.
Very professional and responsive. James, Lee and Luke have done a great job at our house, and their dispatcher Joe, has always tried to accommodate our schedule. Kudos to owner, Jim DeMeo, on his service-oriented approach!!!
The only reason I gave them a 4 star was because they could not fix our A/C, and a replacement was way to expensive.
Lee is a role model for technicians! He is very experienced and good at explaining what's going on in terms that the average person can understand. He is calm and has a friendly demeanor.
Very nice and informational.
Aqua plumbing and Cole Hagstrom gave us an honest and professional assessment of our sump pump pit “problem”. We will most certainly contact Aqua again should a problem arise.
Anthony was the tech. He did a thorough job and his verbal report to me was detailed. He worked well with us to keep us informed when he was going to be at our home.
Ryan was extremely helpful and knowledgeable. He was on time, wore a mask and took all the social distancing precautions We love Aqua Plumbing.
Cole gave us an evaluation of our plumbing repair needs, prepared an estimate, emailed the estimate. We appreciate his professionalism and his attention to COVID-19 STAY SAFE Protocol.
Luke and Brian stopped by to provide a work estimate. Professional. I'm not a plumber, took the time to explain their solutions and answered my questions on the project. Thanks.
Luke was great about understanding my issues, diagnosing the problem, and proposing a solution that worked with the other repairs I am having done. Price was totally reasonable.
Aqua plumbers are top notch, professional, knowledgeable and reliable! They installed our flood control in three days, amazing! Edgar was in charge of the dig and he had our complete confidence from the minute he arrived on scene. It's important also to ...be as personable and courteous to customers, as it is to be great at at your job, which he and all the aqua members were. I would like to mention Brian, Cole, Joe and Hugo. You guys are great. Thank you!
I've been using them for heating and plumbing for a bit now and have yet to have a bad experience. I would recommend them in a heartbeat.
Luke and his assistant were extremely courteous, knowledgeable and personable. I would recommend them highly!!
We were given all are options and were thoroughly explained to us
I just had a furnace and A/C purchased by and installed by Aqua Plumbing on New Years Eve ! The Team that worked on my unit was knowledgeable , professional and worked well together . Thanks guys and Happy New Year 🎉🎉🎉😎